It was a good trip & will likely use again. Although the air conditioner was turned on it was still very warm, about 30 minutes into driving a woman asked if he could turn down the Air conditioner because she was very hot! I want to sit in the front. Please clean the bathrooms. They were taking payment and giving out seats from the bus door. The driver said they were stopping due to the traffic. 3121 W Broad St. Richmond, VA 23230-5106. They definitely don't know the history of blacks on the back of the bus. 1 Bus. The bus was a little crowded but nevertheless quiet. It's decent service for the price you pay. I had to endure the whole bus ride in an uncomfortable position which in turn led to a sore back by the time I reached my destination. HELLO. Missed the bus had to pay again for another bus ticket. Wherever they are from. I'm very dissatisfied with how my query was handled by the operator who put me on hold for a long 20 mins when i asked to speak with the manager to address my query. NYC: 1-212-966-8801 OR 917-822-3000 VA: 804-884-6882 OR 804-922-0293 TN: 615-939-8887 OR 917-667-7988 Real simple just too many ppl listening to videos and music with no headphones, Bus broke down it took four and half hour to correct the situation; after seven hours we got an bathroom, bathroom on the bus smelled very bad wasn’t clean there was no where to eat. Another good service trip w the No 1 Bus staff,Keep it up for 2020 .Thanks, The bus got to NY on time but the need to clean the urinal because it smelled like piss and everything in between the whole ride.. Alex is an amazing driver. From the latest safety innovations to the most stringent durability tests, safety is REV’s No. In need of more spacious seating AMD better punctuality. We were late getting back into RVA by an hour, but that was due to traffic and bears no reflection on the company and/or its staff. BusBuster provides only informative content about travel, including bus companies, routes, trip duration, times and prices, and does not guarantee legality, accuracy, authenticity, availability or updating, realizing any liability arising from investigations, inquiries, actions or … The bus departure waa suppose to be at 3pm... it left a lil bit after 3..which was fine. Thanks for providing a straight forward service. I explained to the lady at the ticket office that an amount of R260 had been deducted from my account and I would like a refund and she advised me to call your contact center number. I did have the information on my phone but she suggested that I should have had it printer out. instead of assisting ... It smelled of old garbage as soon as you stepped on the bus and stayed that way until the trip ended. See BBB rating, reviews, complaints, request a quote & more. An ecologist studying starfish populations collects the following data on randomly-selected 1-meter by 1-meter plots on a rocky coastline. The service is great.very punctual,reasonabled prices, drivers are skilled and professional.It would be very helpful if the drivers could speak the english language.and the restroom is equipped with toilet paper for its female rider. I will travel again. I called ahead of time to ask if the 6pm bus was running on time, and it was I was going to be 15 min late so, they told me to go for the 1:20 am bus-next bus. The bus was delayed by one hour. he kept yelling and screaming to the point where another passenger had to come to try to diffuse the situation. Great service, especially considering the price. My first time but will not be my last. When it comes to your Carport, Garage, Barn or any structure you may need...Our family here at are your #1 preferred choice. Thank You. Seating arrangements preferable as a first come first serve basis. If u guys could just get some more clear English speaking ppl on the phone everything would be great. The floor was wet with muddy water and the bathrooms reeked of general uncleanliness. The bus needed a little TLC and better air flow...I'm just one whose always looking of ways to keep germs to a minimum, Bus was late to my destination made an unscheduled stop and the bathroom was very dirty. BBB Business Profiles may not be reproduced for sales or promotional purposes. Organized with assigned seats. for the stop in colonial heights i would provide clear parking for customers. San Jose, CA (16) Anaheim, CA (14) Mountain View, CA (2) Hawthorne, CA (1) Orange, CA (1) Explore popular careers in LUX BUS … The home of vehicle sales and the latest bus and coach job vacancies, routeone connects professional PCV operators with complete and unrivalled news coverage. The Best Way To Book Bus Tickets. Good service minus the argument between the asian passengers and rest of the bus. User Reviews for BuSpar to treat Anxiety. Bus was on time, though. The bus was EXTREMELY hot the entire trip. Driver was pleasant and made good time. The customer reviews evaluate No. 1 Bus Tour Rating & Reviews 1015 Reviews Find and read all the latest No. Almost missed it because of that. Really need to consider steam cleaning the seats. Merchants act as though they can't change rules to accommodate customers as if the rules were designed by someone else. My ticket stated 2:00 am and bus departed before that time. But did not inform me that I had to pay a $10 fee for taking the next bus!!! The bus not cleaned behind the previous batch of passengers (the driver loaded as soon as the bus was empty of the arriving passengers). Was very satisfied with my trip from Richmond to NY though. There were certain people who talked loudly in general (I heard them over my headphones). The bus driver refused to turn the air on after multiple passengers asking. United Bus :( no good. It is the cheapest and most convenient way to travel to NY without hassle. The bus left before time which my cause other pole to miss the bus. The price for the trip is excellent. If you guys can have the wifi working it would be great. BBB accredited since 7/23/2020. someone next to me was plsying music a little loud. IE B-25 crashed into it back in 1945. or that the spire on the top is really a landing moor for a dirigible. The return journey had better seats, but was very late due to traffic (not the driver's fault). Also there was trash on the bus floors and seats. When I contacted the support, they said they could not help me. I felt very safe. It is always delayed due to late arriving passengers being allowed to board. I would like to have more time to book earlier for the holidays. 1 Bus! Bus was 1 hour late. I took two different buses (one older and one newer) both were extremely uncomfortable. Thank you Goto Bus: Was not happy able not having a rest stop. Apology was given...but discount would be greatly appreciated for inconvenience...which I am trying to accomplish. On an average weekday in 2019, 1.69 million passengers made 2.76 million unlinked trips on the TTC, with the number of trips about evenly divided between the subways (1.34 million) and buses and streetcars (1.34 million). Once everyone boarded the bus was EXTREMELY HOT! We will use your service again. Everything was fine except that. I DO NOT RECOMMEND ANYONE OF MINORITY TO RIDE THESE BUSES ! The bus driver drove too fast at times and did not slow down around the curves. I still wish the bathroom was more sanitize no soap..and need to be fresh oliets to use. Wish I know there name. Good experience. - Team AirBuds For the price, i definately would recommend it! The Hillsborough Area Regional Transit Authority (HART) plans, finances, acquires, constructs, operates and maintains mass transit facilities and supplies transportation assistance in Hillsborough County, Florida. THat is not listed anywhere in the policy. This provides RVT with invaluable data which can be a huge help to the more than 1/2 million RV shoppers who visit each month in search of their next RV. I was very surprised to see the front seat floor wet. I wish the driver would have announced how long he'd be at the rest stop so that I had a time limit in my head. The Avocado Bus - Bus and Driver Service!, Perth: See 79 reviews, articles, and 122 photos of The Avocado Bus - Bus and Driver Service!, ranked No.2 on Tripadvisor among 77 attractions in Perth. I do not have a computer at home and have to travel to the Library to print out my ticket, that is when I realized that the date of the ticket was wrong. The came and hour late, so that means I got my destination late. BBB Business Profiles are subject to change at any time. It took 2 extra hour to get to my destination because the bus Ran Out of Gas. The staff representing your organization from NYC to Virginia does an excellent job taking care of all the passengers needs and tend to their needs without any delays, from the individual incharged of the Richmond terminal( Eva ) to the dispatcher in NYC ( Joshua ) and the drivers whom because my frequently trips to Richmond and NYC have created a customer friendly relationship and is always a pleasure to travel on board a Number 1 BUs. The staff dis nit interact with guest. I would take Eastern again though it is much better than No 1. the Driver needs to take a break in Delaware, so passenger who needs to go to the bathroom can do so on time, insteaad of New Jersey. A lot of those college students were struggling with bags. Bathroom could be a lil cleaner, The bus ride is good and reliable I just would like to have a closer pick up place closer maybe in Manhattan, Great service but driver has no customer service etiquette. BBB remains operational and focused on serving our business community. I would like to reschedule my bus ticket for 10:45 pm saturday night or 11:45 pm saturday night on march 3,2018. I travelyestermorning was raining bus was leaking my close got wet my bag got wet other than that the ride was ok, It was late. A big truck or bus was on the side of us he had to move to the curb and let the vechicle past and then go. I always recommend No. The driver was punctual, courteous & did his job very safely. Was 2hrs late arriving in Richmond, an hour late leaving, sitting in NYC in 90+ degree heat with no AC on. Lugging should be more organized like other bus company your luggage is pack a according to where you're getting off everything is just dump together and if your stop is the first, you have to get under there and dig your things out which take up more time other bus company put your things in order depending on where you are going, Great service I will tell my friends how good go to bus is thank you. Overall is not pleased with this company at all I just wish i would have known i didnt have to pay for children under 3 years old. We were able to get seats together but because of the disorganized approach to seating was problematic at our next stop. You get what you pay for ! We specialize in fast delivery and excellent customer service. I love to travel with No 1 Bus as well AS eastern. Smh...... Be careful when booking. The bus did not leave on time and reached 11/2 hour late. Otherwise things were reasonably good. It was a nice ride. Bus company cancelled the scheduled bus and I had to take a later bus. The bus smelled, there was mold all over the ceiling and the windows, and there was gunk on the seats. Minshan hotel is within walking distance of the Fraser Suites but at about half the price. I would recommend No 1 bus to a friend because of there cost and punctuality. Within five minutes I had an account but no points. NO. For the price, and speed, it is hard to better deal. Once again I want to take this opportunity to Thanks the entire # 1 Bus staff for making my trip a very relax n Comftable trip,The Richmond dispatcher should be recommended for his service he provides for all the passengers when they are loading the Bus at the Richmond terminal for their trip to NYC, The ride was great I was comfortable and got to my destination on time no bad at all. 5 reviews of Century Village "The complex seems great and they have many activities and areas for you to hang out at. 1 Bus Tour! We arrived in New York early which was a plus for me. Also half way through the trip. It smelled like a bathroom for the whole trip which was quite unpleasant. Although I was given an assign seat someone sat in my seat and I had to sit in back by the toilet. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Bus was late almost two hrs at arrival. Peter Pan Bus Lines is one of the largest bus companies in the United States, serving New England since 1932. The Driver made a couple of unauthorized stop which cause the bus to be an hour late. The customer service, outside of the driver, is pretty poor. Puddle of water I felt safe. seating arrangements were biased. Don't expect a luxury bus, but it got us from point A to point B without any problems! I wished there was just a little bit of more room between the seats for more comfort for travel. Horrible. Great ride and comfort. A passenger wasn't able to get on. I'm more comfortable next to a woman. I think it should be optional to costumers to be able to show proof of ticket by phone just as well as a printed copy. I give punctuality 4 stars because the bus left on time but got to the destination an hour and a half late. Having the ticket printed out is not always available to everyone. Got there safely, they were really punctual. Everyone seemed to be safe and content with the services. Very good as far as prices but in need of vetter sercice as far as comfort and amenities such as an outlet. The bus was very smell I had a bad experience that's was my first time, 10 min late to depart another wonderful trip by the No 1 Bus's staff a completed round trip grate service= good trips, Another good trip on the hands of the entire staff of #1 Bus co. Affordable prices and got me to where I needed to be. AP Stats Random Variables Review Multiple Choice Identify the choice that best completes the statement or answers the question. A 6 hour trip took 10 1/2 hours, no apologies. My guess it was a language barrier but it was frustrating. The bus arrived to NYC about an hour later than scheduled. The bus broke down in Holland Tunnel got it started to come out tunnel then dropped us off the side of the road and pointed down the street telling us a 6 train runs there was very pissed off didn't know where I was and I didn't need a 6 train worst ride ever, Everything was very nice I'll be going back home on a Bus1Tour Thnx u for the safe travels, Good service and I would recommend this bus. This does not work when you are travelling with minors. 1 Bus Tour reviews have been submitted from real customers who booked their No. And I bought a ticket 3 weeks ago and the bus was early I guess and I didn’t get a refund. Bathroom tissue should also be provided. I feel very safe with him in the road! Bus was late by an hour and a half, but made no stops between richmond and new york, driver was great and the bus was very comfortable. Review of Minshan Hotel. 1 Bus Tours to NY which are punctual & clean. They are great and professional. I only am adding these comments to improve the service. This was so frustrating that I just gave up. I appreciated driver efficiency, the fact that I there was only one stop. this has been my only dessapoinment experience since becoming a permanent customer of # 1 Bus. No USB ports for charging convenience. There was no toilet paper in the bathroom. Bus had sitting water in the back near the rest room. There is hopefully enough revenue generated from customers to support hiring help needed to do a better job. I appreciated the USB chargers. Yes I would definitely refer to a Friend. Review of Minshan Hotel. It was dirty and smelly like it was not even cleaned in DAYS. The ride was great & the bus was on time. There was no Wi-Fi service in the back of the bus. I’m pissed because I buy tickets for family from NY or myself and it’s upsetting that when your company is late we have to sit and wait but if we running late ask for a refund to get on another bus that night we couldn’t I’m out of $42 and it’s not fair, I got there on time . Traveling with the regular No1 Bus staff is a different experience than traveling with the charter bus company staff where the drivers lock customer service as they treat the passengers as if they were convicts getting transported from one institution to another I would think twice before I recommend using this line of transportation to another customer someone needs to have a talk with the charter bus drivers before someone gets upset about the way those drivers talk to the passengers. for the price ,its 100% well worth it. I sat next to a man. Some of the seats were broken, you couldn’t adjust them. Some of the people on the bus on the other hand... obnoxious. And give your self about 2 hrs more for the expected arrival time. Overall, my experience has been great. 0. It was peaceful and I got plenty of sleep which I needed. An option is to store your wheelchairs in the baggage compartment and travel in regular seats. It's a fun experience for riding the no.1 bus everything went well and the bus itself is clean and the seat are comfortable. 1 Bus Tour tickets on Leaving from Richmond was not a good experience. 90 minutes of delayed because of old creepy bus systematic problems . Great experience overall. Driver did not inform passengers that the A.C was broken until we was on highway. This bus came a little late and was overcrowded. Notification should be given when bus is arriving early. I use the bus service and was not informed that the price went up and didn't receive a discount for round trip. Anyway, just make sure you have your headphones with you, an USB cable and maybe a neck pillow to make the ride more enjoyable. The Driver i had on Thursday 2/11 1:30 am bus was very nice. You must expect traffic on a holiday weekend. Seating is already minimal. Useful 1. With comprehensive experience we are here to help you select and purchase the building that is right for you. The driver was great. But I love your services. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Reliable and punctual economy travel. I always enjoy riding No. Best way to travel is with No. (Took only 5 hours to get to New York, not the 10 hours of some better known names. It ALWAYS STINKS on the bus cause of those Korean, Chinese, Japanese.. One active ingredient is what is contained in the J.T. So excited to be able to get a bus in Stafford to NY and not have to go Springfield or DC to get one. These verified No. They used to make announcememnts for passengers to clean up behind themselves before leaving the bus. I've ridden No. 1 Bus Tour reviews have been submitted from real customers who booked their No. There is 2 email accounts set up for me,please combined the accounts so that when the time comes for me to use my loyal points there would not be no problem to use the points. when I make the purchased online. Overall the bus usually leaves on time and the seating isn't too cramped. Number 1 Elementary School located in Fort Lee, New Jersey - NJ. Find 2 listings related to Number 1 Chinese Bus in South Richmond on Bus left on time and plenty of outlets to charge phone for a long trip. The bus was extremely clean and was empty enough that almost everyone got their own row if they wanted. I found the person that walked the passengers across the street to the Eastern bus stop to be friendly. Find album reviews, stream songs, credits and award information for Number One Bus - Nuru Kane on AllMusic only if they had an emergency. ____ 1. The experience was one of my best rides thus far. Va Bus terminal His name is Eba not sure if this is the correct spelling for his name he does a marboulous job making sure that all the passengers get the best service a bus company can provide for their trip. The driver was very nice but needed to wear a uniform. Once again I experienced an outstanding service provided by an fine team of drivers and passenger (customer service)team in the transportation industry. The bus was digusting, the floor was wet, and it smelled awful. They were travelling to Richmond and Colonial Heights. My return bus was canceled and the staff worked with me to get me on a bus that I could take with NO issues. The ride just need to be much smoother. Online it says 0-12 for kids, I feel there is a a lot of racism when it comes to riding this bus most times all Asian passengers sit at the front of the bus without sharing seats the drivers barely speak English so they can not understand important questions an the bus never leaves on time I spend lots of money traveling I will not be treated any differently because iam not Asian, Not the most comfortable ride but, probably on the same level as most services. On time service highly recommended for price saving travels. The first bus I traveled on had a terrible odor as soon as I walked onto the bus. After calling back a second time, I was told that it was my mistake and that there was nothing that they could do. Nice, smooth, quiet ride. Center for retired and elderly people. :-). The bus was clean and I guess comfortable as if could be. The ammonia smell is so strong that I’m hiding under my jacket with my face laying up against a bag of cheesy poofs just to distract from the surrounding smells. I figured no news on Number 1 bus was good news and decided to go with them for my trip. The staff obviously just wants to get the bus going and treat you like it. No. The bus ride is a great bargain for your money. You get to your destination faster. There was no air in the back of the bus as if the air conditioning system wasn't working in the back of the bus. Overall, you can't beat the price for what you get. Arrival times are later than the time listed so when it says 3 to 8 it arrives closer to 9pm, the staff and the driver provides an excellent service granted to be recommended to others to use your service though the restroom can use some cleanining for an overall satisfaction during the trip, Was not able to buy round trip ticket on gotobus website, only allow one way ticket, Excellent schedule, the bus came on time and arrived at the destination on time no delays it is meant for me reliable company. That aside, the ride was pretty smooth. I had to talk to the driver so they can sit together especially if im paying for bith seats and the child is under 3 please fix that. There's only space for 2 wheelchairs on each bus. Once again I'm very satisfied with the service provided by the entire staff of No1 bus, from the ticket agents on both side of my trip to the bus operator it has demonstrated a good customer service in addition to the skills demonstrated by their bus drivers it makes my trip enjoyable.I would continue to use their service on my future trips. This was my first time riding with this bus company and was surprised at the drivers navigation. The only complaint/ concern was the cleanliness of the bus, bus office and bathroom in NY. Seats are broken. How much it takes to give ur customer some rewards. My schedule was departing Colonial Heights Va @ 10:45 PM and without any explanation from any of the staff members the Bus did not reported to our station until 12:00 Am, I provided my cell Phone # as requested on the purchase DON'T LIKE THE NUMBERS!!!!! It's call good customer service when customers can have flexibility in case of mistakes especially those caused by the company itself. The bathroom was terrible. The bus driver let some people off the bus early but wouldn't allow me. He rudely responded and got into a back and forth with the female passenger, he then violently stopped the bus and barely pulled off to the side!!! * Routes with 15 minute or better frequency during weekday base hours. THE entire staff from the lady at the station in Colonial heights the Dispatcher in Richmond and to the driver Mr Wu Chen they were all very helpful,they provide an excellent service and give grate credit to your organization in the transportation industry. Inexpensive quick means of transportation. Our experts rank every minivan based on a 10-point scale that covers performance, comfort, interior, technology and value. I felt very much discriminated against. I think the bus was a little dated. bus driver had to come and assist. Had to buy another ticket to travel on 11/11/2015. They don't announce the stops. I do t get why Chinatown busses are not as clean as Megabus or Greyhound. The paper said 19 Allen but the bus was waiting at 28 Allen so I miss my bus .. there’s no sighs telling you it’s in the next block .. and no One to help . I was inclined to write a review since before taking this trip I could not find a single review on Number 1 bus, but only found a ton of bad reviews on their competitor, Eastern bus. Although it was very cold on the bus and I felt like the driver could have driven better. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. --The number of starfish in the plot. Purchase a round trip and they send an email with cn. Initially part of Trailways between 1990 and 2005, and later on Greyhound, Peter Pan has now ended its affiliation with both groups, to focus on serving their own customers best. Thank goodness I'm an early person and was at station before 130 am. No.1 Bus Tour: Bus Tickets Between New York, Fredericksburg, Richmond, and Colonial Heights. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. However, as the trip progressed the bus thankfully cooled down. I think a good amount of people listened. If your taking the bus for the 1st time how would passengers know it's their stop if they don't announce it. Leaving from Chinatown at 5pm on a Friday should be prompt. The bus ride was not the best. Everything was great just need to tidy the bathroom up cause there are children that ride the buses and have to use the restroom, Good bus line. Bus was too cold next time I will bring a blanket and a heavy jacket. Staff should ask all passengers to wear headphones while listening to there devices. Eaton Water-based Bedbug spray. I didn't like the number system. I'll recommend to anyone if they are looking to save money. The restroom needs to be clean on bus #2015 and the window on the passenger side toward the back of the bus is filthy. They need bigger buses with better seats. So heading to Virginia looks more like a possibility again with Gotobus. VERY RUDE! Better experience from NY to Fredericksburg, Another good trip C/O the entire staff from No 1 bus. It was very unaffordable. My departure trip was unacceptable. It was disappointing that the bus had to change its time for departure. I'm very tall so if there can be seats for people with long legs would be appreciated. See reviews, photos, directions, phone numbers and more for Number 1 Bus locations in Colonial Heights, VA. Read reviews of different indoor bug sprays, ... there are a number of products for eliminating them. It was relaxing. Definitely going to need a shower upon arrival..I do believe this funky smell has embedded itself into my skin. Bus bypassed my scheduled stop and was delayed over 3 hours. But for $60, it's still a hell of a deal, This past Sunday was a terrible day I have to wait two and a half hours for a bus back to New York thst I booked my ticket in advance the bus was late you guys have people email you could have email people and let them know that the bus has problem always in traffic or is going to be late it's not good standing out there 4 a female waiting for the bus not good. Read honest and unbiased product reviews from our users. However; the owners really need to put some extra effort into ensuring the restrooms are clean. Enjoyed to ride to New your the driver got to New york ahead of the time. RV consumers love to tell-all about their RVs in the Reviews section of Tour reviews have been better ( 1-844-477-8747 ) for assistance the destination usually... Its arrival schedule time on after Multiple passengers asking urine the whole trip about having it the person not! 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Minutes late they could not help me trip, you couldn’t adjust them couldn’t adjust them about the Gotobus reviews... Customers to board in DAYS be a seat reserved for her and i had on a trip! Rough maybe that bus just needed some shocks bbb asks third parties who publish complaints, reviews,,. Provide plastic bags for you to NYC from Richmond to New York, the! Coming through the vent when i placed number 1 bus reviews trip ended rules were designed by else... Got their own row if they even made it onto the bus was too hot for the outward journey to! Always delayed due to an error that occurred when i turned the air on because bus. Blow his nose on the top is really a landing moor for a bbb business Profiles are subject change... Unable to take a later bus office and bathroom in NY and this is my # 1 bus to traffic!